Title

Across multiple scaled initiatives, I’ve delivered faster speed-to-competency, higher engagement, and measurable performance gains. Examples include: reducing friction in deployment intake, improving retention through structured learning paths, and creating AI-powered workshops that help customer-facing teams land with impact.

I embed AI into enablement to make learning practical, engaging, and scalable. This includes running global AI workshops for Customer Success Managers, leading AI hackathons, and building prompt libraries and workflows that save teams time while driving measurable adoption and retention. I also integrate tools like Synthesia for AI-generated video, Bongo for practice and coaching, and Yoodli for AI-driven communication feedback to create immersive and effective learning experiences.

My work primarily supports SaaS and enterprise technology audiences. I design for customer success teams, solution consultants, sales, HR, risk and security, technical training, and internal employee enablement, tailoring content and platforms to the needs of both early-career and seasoned professionals.